Mercari is a popular C2C marketplace where you can find rare and one-of-a-kind collectibles, apparel, and many other items. However, if you are outside Japan it is near impossible to buy on Japanese Mercari. That's why we created White Rabbit Express.
There are many problems when attempting to buy from Mercari Japan from abroad. These include:
Mercari Japan expects both sellers and buyers to reside in Japan. So you need an address in Japan, a Japanese phone number and a Japanese payment method at registration.
Most sellers on Mercari have little to no experience with overseas shipping.
The vast majority of Mercari sellers can't speak English. Communication plays an essential role in Mercari sales, so if you can't speak to the seller you can't buy the item.
For these reasons and more it is easier to use White Rabbit Express to buy on Mercari Japan. It could not be simpler. Tell us the products you want to buy and we'll handle all communication, payment, and domestic shipping, and then ship your items directly to you.
Our proxy shopping service helps thousands of people living outside Japan buy from Japanese online stores that are usually impossible to purchase from when overseas.
Head to Mercari Japan. Their homepage can be found here: www.mercari.com/jp/.
At the top of the page you'll find a search box. Ideally, search terms should be in Japanese as most sellers do not use English. If you do not know this language, you can use Google Translate.
You will then be shown products matching your search. The left sidebar allows you to refine your search. The filter options are:
Once you have filtered the items, simply click an image to see more details on its product page.
On the product page, you will find several photos of the object as well as a table summarizing its different characteristics. These include:
If you wish to contact a seller regarding an item please do not contact them directly. Submit an order with White Rabbit Express first and we will then contact the seller on your behalf.
Once you have identified a product you want to buy on Mercari Japan, you just need to copy the item URL and head to White Rabbit Express.
Paste the link and hit "Next" then fill out the form presented. You can then get an instant quote for the exact costs involved (excluding international shipping).
When your package arrives at White Rabbit Express we will let you know via email. We preemptively check and repack all item arrivals to ensure you receive what you purchased in it's stated condition. Once an item arrives, you can choose from the following:
Unfortunately, it is impossible to download the Japanese version of the app on your mobile outside of Japan. We recommend using the Mercari Japan website.
Mercari Japan is available only in Japanese. But you can use Google Translate to automatically display the Mercari site into the language of your choice. This is not perfect but should give most of the information required and ease the navigation of the website.
White Rabbit Express accepts payments made with PayPal. We also accept credit cards from Visa, Mastercard, and Discover, debit cards and prepaid cards.
Japanese sizes tend to run small compared to other countries. To help you better choose your Japanese shoes and clothes, we have created a page that includes Japanese clothing size comparison charts. However, for the most accurate sizing we recommend confirming the original brand's website for your item to see if they have any size charts available.