How to buy from Mercari Japan

Mercari Japan is a mobile application and website on which individuals sell products to individuals. In addition to being the favorite online flea market for Japanese fashionistas, it's the perfect place to find rare products to add to your collection of Japanese items. Unfortunately, it is almost impossible to buy on Mercari Japan when you live outside of Japan. That's why we created White Rabbit Express.

We can help you buy on Mercari Japan

Buying from Japan has never been more simple:

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Why use a proxy buying service to purchase on Mercari Japan?

It’s almost impossible to buy items sold on Mercari Japan when living abroad. Different reasons can explain this unfortunate situation.

First, the Japanese Mercari platform is restricted to users in Japan. Thus, Mercari expects all sellers and buyers to reside in this country. For this reason, the app will ask you for an address in Japan and a Japanese payment method at registration. Without this information, you cannot trade on Mercari.

Then, the sellers on Mercari Japan are all located in Japan. A tiny part of them has already sent parcels abroad. Indeed, the majority of sellers on Mercari are individuals. Besides, an international shipment doesn’t have the same costs as domestic shipping. It's, therefore, more difficult for resellers to calculate shipping fees. That's why most of them don’t even bother to negotiate with foreign buyers.

Finally, be aware that the vast majority of Mercari Japan sellers don’t speak English. You’ll have to communicate in Japanese with them to be able to obtain the items. Communication plays an essential role in Mercari sales. You’ll have to exchange a few messages with the seller to close a deal. Also, it’ll allow you to acquire a good reputation, another factor that is hugely followed by Mercari users.

Can you buy something on Mercari Japan and send it to my country?

It's for all these reasons that it's always easier to use a proxy service, such as White Rabbit Express, to buy on Mercari Japan. The process is straightforward. All you have to do is tell us which products we need to buy, then we'll contact the sellers for you, and we'll ship your items to your address abroad.

Our proxy shopping service is used by thousands of people living outside Japan who buy from Japanese online stores where it is normally impossible to get products shipped overseas.

How to buy from Mercari Japan?

Step 1: Go to the Japanese version of Mercari

First, you must go to the Japanese version of Mercari. Their homepage in Japanese can be found here:


Another way to get to the Japanese Mercari site is to go to the US homepage. You'll have to scroll down to the footer. There, you'll find a list of countries on the right side. "Japan" is on this list. All you have to do is click to land on the Japanese homepage.

Step 2: Search for the product of your choice

You can find a selection of products sold on Mercari in the middle of the homepage. It's a safe bet that these products are not what you are looking for. That's why I invite you to go back to the header.

There is a search box just to the right of the Mercari logo. Enter here the keywords that will allow you to find what you are looking for. Ideally, use the terms in Japanese. If you do not know this language, you can use Google Translate. Press "Enter" once you are ready.


You will arrive on a page listing products matching your search. The left sidebar gives you the opportunity to refine your search. Here are some translations that will help you understand the different fields in this section:

  • キーワードを追加する (Kīwādo o tsuika suru): Add keywords. You can edit your search query here.
  • カテゴリーを選択する (Kategorī o sentaku suru): Each product is attached to a category. Specifying this section will reduce the number of results on the page.
  • ブランド名から探す (Burando-mei kara sagasu): Search by brand name. It's up to you to type the brand name of the product you are looking for. Remember, most vendors write Japanese brand names. Do the same if you want to increase your chances of finding the product you are looking for.
  • サイズを指定する (Saizu o shitei suru): Specify the size. A convenient field if you are looking for clothes. You will be able to select the size grid (Japanese, European, North American, UK...) that corresponds to your product.
  • 価格 (Kakaku): Price. Here, Mercari let you choose between predefined price ranges and the possibility to define your minimum and maximum budget by yourself.
  • 商品の状態 (Shōhin no jōtai): Condition of the product. There are six ranks that range from new to "bad condition".
  • 配送料の負担 (Haisō-ryō no futan): Supports shipping costs. Two options are available: "Cash on delivery" (着 払 い) and "Shipping included" (送 料 込 み).
  • 販売状況 (Hanbai jōkyō): State of the sale. You will be able to filter the products that are already sold because they are displayed by default.

Once you have filtered the items, you will be able to choose the products that interest you by clicking on their images in the list. You will then arrive on the related product page.

Step 3: Get Product Information


On the product page, you will find several photos of the object as well as a table summarizing its different characteristics. In this table you will be able to review the following information:

  • 出品者 (Shuppinsha) : Seller. This cell is where you'll find the seller's pseudonym, as well as the reviews left by his previous buyers.
  • カテゴリー (Kategori) : Product category.
  • ブランド (Burando) : Brand of the product. This field is not always completed.
  • 商品のサイズ (Shōhin no saizu) : Product size. Displayed only when necessary.
  • 商品の状態 (Shōhin no jōtai) : State of the product. New or used.
  • 配送の方法 (Haisō no hōhō) : Shipping method. This information only applies for domestic shippings. This method will be the means by which White Rabbit Express will be delivered.
  • 配送元地域 (Haisō moto chiiki) : Shipping area. In other words, the prefecture in which the seller is located.
  • 発送日の目安 (Hassō-bi no meyasu) : Estimated shipping date. This only concerns shipments to Japan. This is the date when White Rabbit Express can expect to receive your package.

If everything sounds perfect, you do not need to contact the seller or create an account on Mercari. You can simply go to the next step.

Step 4: Tell us what to buy

Once you have identified a product you want to buy on Mercari Japan, you'll have to copy the page URL. To do this, you will need to have the product page open in a tab of your browser. Move the mouse cursor to the address bar, and then click Ctrl+A to select the entire URL. Press Ctrl+C to copy it.

Now go to the White Rabbit Express app. Place your mouse on the "Product Link" field, then press Ctrl+V to paste the address of the page. From there, you will only have to click on "Next". Repeat these actions as many times as there are products to buy.

Step 5: Consolidate, repack and ship your package

You will be notified when White Rabbit Express receives your package. From this moment, we will be able to offer you other services:

  • Consolidation: we can merge several parcels.
  • Repacking: we may also repackage a parcel on your request, or if we deem that the package sent to us by the Mercari seller is flimsy for international shipping.

Once you have decided on the fate of your package, you can choose from our wide selection of international shipping methods.

Don’t wait to get your Mercari Japan items!

Look no further ways to buy products from Japanese online stores. Use White Rabbit Express, it’s easy and safe. That’s why more than 96% of our customers are satisfied.

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Frequently Asked Questions

How to download Mercari Japan app?

Unfortunately, it is impossible to download the Japanese version of the application on your mobile if you are abroad. We recommend using the Mercari Japan website. You should not have trouble finding the products you are looking for because their web pages are perfectly responsive to mobiles.

How to translate Mercari Japan in English?

Mercari Japan is available only in Japanese. Fortunately, there is a trick that will allow you to display the pages in English. To do this, simply install a web browser extension such as Google Translate to automatically translate the Mercari site into the language of your choice.

Is it possible to pay with PayPal?

White Rabbit Express accepts payments made with PayPal. We also accept credit cards from Visa, Mastercard, and Discover.

So you can shop on Mercari Japan while using your PayPal balance to pay for your purchases with White Rabbit Express.

How do I know if a garment will fit me?

Japan uses national systems to define the sizes of clothing. To help you better choose your Japanese shoes and clothes, we have created a page that includes all Japan clothing size comparison charts.

Use White Rabbit Express today

White Rabbit Express was created to help foreign customers who want to buy on or on other Japanese e-commerce websites. Our proxy-buying app is easy to use.
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