Buying from Japan isn't easy. You’re dealing with:
You need someone who can handle all this for you. Someone who can answer your questions. Someone who can buy from Japanese online shops, pick-up your items, and ship your packages from Japan. It’s time for White Rabbit Express
Buying from Japan has never been more simple:
Industry-beating customer service you can depend on.
Add the items you want to buy for an instant quote. It’s so fast and simple.
No deposit. No hidden fees. If we can’t buy your items you get a full refund.
Create order and ship packages on-the-go. We work great on smartphones and tablets.
I found a 100+ year old weaving supply shop in Kyoto, but no one there spoke English. I placed an order White Rabbit Express for weaving spools, and they contacted the shop on my behalf. Within a few days White Rabbit had purchased and received my items. This was an incredibly easy process, and was super fast. White Rabbit Express is my hero.
We do the very best we can to make White Rabbit Express as easy to understand and use as possible. But the process of proxy-buying can be a little difficult to grasp. To help out, we’ve answered some of the most common questions asked by our customers.
You can get an instant quote which includes our fees by adding a product from any Japanese online store to your cart. Once an item is added you will get a full breakdown of the costs minus international shipping. No account required!
Yes, we can accept requests for pre-order items. You will pay for the item and our fees upfront, then international shipping once the item releases.
We are able to buy from almost any Japanese store. Including:
Yes, we can adjust the item value. But we cannot mark items as “Gift”. You can tell us what value you’d like us to declare on your behalf. Please email us with undervalue requests immediately after you pay for international shipping. Lowering the value does have some consequences though so we recommend reading more at our support site.
We can store items for up to 30 days after they arrive. This means you can wait and consolidate packages to save on international shipping.
We ship internationally using the following Japan Post shipping methods:
With transparent pricing, photos of your package on arrival and control over customs value, Blackship is the best solution for hassle free forwarding from Japan.Get an address in Japan
We’ve been in business, delivering happiness from Japan since 2005. Our features and incredible personal service make us stand out.Get started